Q: How often does a standby generator need to be serviced?

A: Annual service is recommended for most residential standby generators. GBC Electric provides generator maintenance and warranty service for both Generac and Briggs & Stratton units. Annual maintenance keeps your generator ready for real outage conditions and maintains manufacturer warranty coverage.

Q: Can you service a generator that GBC Electric didn't install?

A: Yes. GBC Electric services Generac and Briggs & Stratton generators regardless of who installed them. Warranty service eligibility depends on the manufacturer's terms — contact us at 704-500-9232 and we'll determine whether your generator qualifies for warranty coverage.

Q: My generator started a fault code — what should I do?

A: Call GBC Electric at 704-500-9232. Fault codes indicate the generator's control system has detected a problem — which may range from a low-battery condition to a more significant mechanical or electrical issue. Don't reset the code without diagnosing the cause first. GBC's factory-trained technicians can read the code, diagnose the underlying issue, and repair it correctly.

Generac & Briggs & Stratton Generator Service

A standby generator that isn't properly maintained is a generator that may not work when you need it most. GBC Electric provides professional generator repair, diagnostics, and maintenance services for Generac and Briggs & Stratton standby generators throughout the Hickory, NC area. As a factory-trained warranty technician for both brands, GBC Electric can perform warranty service on your generator without voiding manufacturer coverage — using genuine factory parts and approved procedures.

Whether your generator is throwing a fault code, failed its automatic weekly self-test, won't start during a power outage, or is simply due for its annual service, GBC Electric has the training and equipment to diagnose and repair the issue correctly. We serve homeowners and businesses throughout Hickory, Newton, Conover, Statesville, Lenoir, and surrounding communities.

Annual generator maintenance — oil change, filter, spark plugs, battery test, and system inspection
Diagnostic service — fault code reading, control board analysis, sensor testing
Generator repair — mechanical, electrical, and fuel system repairs
Warranty service — factory-authorized warranty repairs for Generac and Briggs & Stratton
Transfer switch service and repair
Battery replacement
Fuel system service — carburetor cleaning, fuel valve, and related components
Post-outage inspection — check system performance after heavy usage
Emergency generator service — call 704-500-9232 anytime

Standby generators run on internal combustion engines — and like any engine, they need regular maintenance to perform reliably. GBC Electric recommends annual generator service for most residential standby units. Annual maintenance typically includes an oil and filter change, air filter inspection or replacement, spark plug inspection, battery load test, coolant level check (liquid-cooled units), and a full operational test of the generator, transfer switch, and automatic start system.

A generator that has been skipping annual service may start normally during its weekly self-test but fail under the sustained load of an actual outage. Annual service from a factory-trained technician keeps your generator prepared for real-world conditions.

GBC Electric is authorized to perform warranty service on Generac generators as a factory-trained warranty technician, and on Briggs & Stratton generators as a PowerProtect™+ warranty technician. Warranty service performed by GBC Electric uses genuine manufacturer parts and approved procedures, which protects your coverage and ensures the repair is done to factory specification.

If your generator was installed by GBC Electric or another authorized dealer and is within the manufacturer warranty period, contact us before paying for a repair — it may be covered.

Q: How often does a standby generator need to be serviced?
A: Annual service is recommended for most residential standby generators. GBC Electric provides generator maintenance and warranty service for both Generac and Briggs & Stratton units. Annual maintenance keeps your generator ready for real outage conditions and maintains manufacturer warranty coverage.
Q: Can you service a generator that GBC Electric didn't install?
A: Yes. GBC Electric services Generac and Briggs & Stratton generators regardless of who installed them. Warranty service eligibility depends on the manufacturer's terms — contact us at 704-500-9232 and we'll determine whether your generator qualifies for warranty coverage.
Q: My generator started a fault code — what should I do?
A: Call GBC Electric at 704-500-9232. Fault codes indicate the generator's control system has detected a problem — which may range from a low-battery condition to a more significant mechanical or electrical issue. Don't reset the code without diagnosing the cause first. GBC's factory-trained technicians can read the code, diagnose the underlying issue, and repair it correctly.